Telecom giant Verizon has been recruited by the government to fix the problem-plagued federal health exchange, USA Today reported Monday night.
On its website, the newspaper quoted an unnamed source saying the Department of Health and Human Services had asked Verizon’s Enterprise Solutions division to improve the performance of the Healthcare.gov site.
Healthcare.gov is the portal for potential applicants for the new Affordable Care Act in 36 states — but problems have stymied customers and drawn derision from Obamacare opponents.
The Health and Human Services office promised it was “bringing in some of the best and brightest from both inside and outside government to scrub in” and quickly solve Healthcare.gov’s problems.
Neither HHS nor Verizon commented to USA Today.
“There is an existing ‘best and brightest’ available to call in,” Aneesh Chopra, the Obama administration’s former chief technology officer and now a senior fellow at the Center for American Progress, told USA Today.
“Verizon is one of those already under contract.”
But Clark Kelso, the chief information officer under California Govs. Gray Davis and Arnold Schwarzenegger, only gave even odds of a fix.
“They’ve got a short window here to try to fix things,” Kelso said. “Simply throwing a lot of new programmers at something like this does not guarantee success.”